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Legal information

Five documents explain what we collect, why, how long we keep it, your rights and the subscription rules, reflecting how the service operates.

KVKK privacy notice

Loop's KVKK privacy notice: controller, data processing, purposes, legal bases, transfers, retention periods, your rights and how to make a request.

Last updated: 7 October 2026

Privacy policy

Loop's privacy policy covers personal data, subprocessors, the AI assistant, Gmail and Outlook data, retention periods and your rights.

Last updated: 7 October 2026

Terms of use

Loop's terms of use cover accounts, roles, plans, payments, email connections, AI, automation, data protection, termination and jurisdiction.

Last updated: 28 September 2026

Cookie policy

Loop’s cookie policy: advertising measurement only with consent; device storage for sessions, preferences and email connections, retention and deletion.

Last updated: 7 October 2026

Cancellation and refund policy

Loop's cancellation and refund policy: company closure, subscription cancellation, 7-day annual-plan refunds, defects and withdrawal rights.

Last updated: 25 September 2026

For questions, contact [email protected]. For KVKK and GDPR requests, contact [email protected].

Cookie preferences

Below you can see which records our site uses and for what purpose. Necessary records are needed for the site to work and cannot be turned off. Ad measurement is off by default and runs only if you turn it on. You can change your choice at any time with the “Cookie preferences” link in the page footer.

Necessary

Used to serve the site securely and to remember the language you are viewing and your cookie choice. These records are not used for advertising, tracking or identifying you.

Always on
Records used
NamePurposeDuration
loop-olcumRemembers your cookie choice (your accept or reject decision and when you made it) in this browser.365 days; you are asked again when this period ends or if the purpose of ad measurement, the data sent to Google or the recipients change
loop-dilRemembers the language of the page you are viewing so that the app opens in the same language.Until you delete it
__cf_bm and similar Cloudflare cookiesSecurity cookies that our hosting provider Cloudflare writes when needed to protect the site against automated and malicious traffic.Set by Cloudflare; __cf_bm expires after 30 minutes of inactivity

The full list of session and preference records used when you sign in to the app is in the cookie policy.

Ad measurement (Google Ads)

Measures with Google Ads how many new sign-ups our ads bring. When you arrive by clicking one of our ads, the click information is stored in your browser. When you set up a company in Loop, a sign-up notification is sent to Google, and Google counts it only if it can match it to an ad click. The notification does not contain your name, email address or company details. Personalised advertising and remarketing are turned off for this measurement.

If you turn this on, measurement data such as your IP address, the random identifier assigned to your browser and the ad click identifier is sent to Google Ireland Limited and Google LLC; Google processes this data under its own responsibility in Ireland, the USA and other countries where it has servers. The Turkish Personal Data Protection Board has not issued an adequacy decision for these countries. For visitors from Turkey, it is therefore not guaranteed that the level of protection and legal remedies available in Turkey will be provided in the same way in these countries. The possible risks are described in detail in the privacy policy. You can withdraw your permission at any time.

Records used
NamePurposeDuration
_loop_awStores the ad click identifier; used to measure which ad a company sign-up came from.At most 90 days; deleted when you withdraw permission
_loop_auA random identifier assigned to your browser; links the measurement to the same browser.At most 90 days; deleted when you withdraw permission
_loop_gsStores the source of the ad click (gad_source); used to measure which ad a company sign-up came from.At most 90 days; deleted when you withdraw permission
_loop_agStores the ad click identifier (gbraid type); used to measure which ad a company sign-up came from.At most 90 days; deleted when you withdraw permission
_loop_gbStores the ad click identifier (wbraid type); used to measure which ad a company sign-up came from.At most 90 days; deleted when you withdraw permission
_gcl_lsThe record in which the Google tag keeps the click information in the browser’s local storage.At most 90 days; deleted when you withdraw permission

These records are written to our site’s domain by the Google tag (first-party records). Google may also write advertising cookies to its own domains (third-party cookies); their durations are described on Google’s cookie page.

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